Frequently Asked Questions

Where does Gilpin Facial Aesthetics ship?

We currently ship to all 50 states.

When will my order ship?

Your order will ship within 7 days of the order placed. We aim to ship the next business day. A tracking number will be emailed to the email on file when you placed the order upon shipping.

How can I change my shipping address?

Please contact our office by calling 615-942-7301 or emailing us at hello@drdavidgilpin.com

I have questions regarding my package, what should I do?

Please contact our office by calling 615-942-7301 or emailing us at hello@drdavidgilpin.com

How can I learn which products are best for me?

You can learn more about our products on individual product pages within our store. If you need additional guidance, we recommend booking a virtual or in person skin care consultation with one of our providers by submitting a contact form. We’d love to discuss your skin with you!

What does the consultation fee go towards?

The $1200 booking fee goes toward your visit with one of our industry veteran providers. During your time with us we will review your skin, discuss your goals and develop a regimen and treatment plan for you. We think you will find the time with our providers educational and valuable. We always aim to be your skin and anti-aging partner!

Where does Gilpin Facial Aesthetics ship?